Global Technology Solutions

Job Details

Field Service Engineer

Salary: £26,000 - £29,000 + Car Allowance and Benefits

Start Date: Sat, 1st Jun 2019

Job Category:

Position Type:

Location: , Lincolnshire

Vacancy Added On: Mon, 1st Jul 2019

Job Ref No: 4018

Detailed Job Specification:

IT Field Service Engineer - Scunthorpe

The successful candidate will be responsible for providing on-site support at customers offices and will work closely with our own in-house support desk to ensure IT issues are resolved quickly and efficiently.

Responsibilities

Within this role some of the key things you will be responsible for are:

• Attending customer sites to resolve IT issues

• Working closely with the IT support desk to feedback on support calls and ongoing issues

• Liaising with and updating customers with the progress and resolution of issues

• Updating our internal helpdesk software with accurate notes on each support call

• Developing your own skills and knowledge with your personal development plan

• Contributing in team meetings each month

Knowledge & Experience (Required)

To be our successful IT Field Services Engineer you will possess the following:

• A huge passion for IT and technology

• Experience in a similar IT support role is essential

• Excellent knowledge of IT products including Microsoft Windows Server, Core Infrastructure Server Hardware, Virtualisation, Exchange/Office 365, Azure, Security Solutions (Anti-Virus, Firewalls etc.), Switches/Routers and Backup technology

• Strong organisation skills

• Excellent communication skills

• The ability to troubleshoot and solve problems quickly and efficiently

• At least 2x Microsoft (or equivalent) qualifications

We offer great benefits for this role, including:

• 28-days’ annual holiday plus statutory holidays

• Excellent training opportunities

• Bi-Annual Staff Appreciation Parties

• 50% Funded Social Events

• Lots of opportunities to support our House Charity

• Staff discount scheme, and more!

 

If you have the outlined skill and experience please apply now!


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