Global Technology Solutions

Job Details

Field Service engineer/ Desktop engineer

Salary: up to 38440 euros per annum plus ben

Start Date: Mon, 24th Dec 2018

Job Category:

Position Type:

Location: , Ireland

Vacancy Added On: Wed, 5th Dec 2018

Job Ref No: js 3725

Detailed Job Specification:

Field Service Engineer/ Mobile engineer / Desktop Support 

A fantastic opportunity has arisen for a Field Service Engineer / Mobile/ Desktop support engineer to join well established blue chip organisation looking after their prestigious client base around the Cork/ Dublin surrounding areas. 

As a Field Service Engineer you will be responsible for the following: 

 Resolution of pc software and basic hardware issues (battery swap, hdd swap and the 
 Building (o/s and required software) and deploying pcs (desktop and notebook) 
 Communication through call logging system or by account leadership 
 Experience with VIP support 
 A good knowledge\experience in the below 
• MS windows Operating Systems 
• MS Exchange 
• MS office suite (Word, Excel, PowerPoint) 
• MS Outlook 2007\2010 
• Antivirus applications 
• Remote desktop takeover tools 
• Desktop/printer configurations 
• Good communication/relationship skills 
• PC literate 
• Familiar with processes and procedures 
• Experience of working in a IT support environment 
• Knowledge of handheld devices 

To ensure that all EUC devices are built and deployed and that continuation support is then provided. 

• Ensure all IMACs are completed on time. 
• Ensure all incidents are completed on time. 
• Work to stringent SLA’s 

As a Field Service engineer you will be a good team player but able to work effectively on own initiative. 

So if you are a Field / Desktop engineer looking for your next exciting career move apply now! 

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